Approved Garage Scheme
Our Guarantee


We at Robert Black are immensely proud of
our accreditation of an Approved Garage by Fife Trading Standards.

You can learn more about this excellent scheme
on this page.

 

What Does It Mean For You?

Buying a car is an exciting and stressful experience. Now, to help find a reputable garage, you can simply look out for the approved logo.

All Approved Garages will provide:

  • fair, courteous service from trained staff
  • an effective customer complaints procedure should something go wrong
  • for car sales: accurate, honest and truthful descriptions, mileage indications and consumer checklist displayed on each vehicle
  • roadworthy cars - when they are supplied for use on the road, including test drives
  • for servicing and repairs: detailed quotes before starting work and reports on what's been done
Benefits of the Approved Garage Scheme

What Is The 'Approved Garage Scheme'?

This Scheme has been developed by Fife Council to encourage public confidence in the motor trade by identifying responsible garages that operate legally and provide good customer service.

Car sales, servicing and repairs are a major source of complaints to Trading Standards Services. While some complaints are due to a small proportion of "cowboy traders", most arise when basically honest businesses fail to check that their mechanics and sales staff are doing their jobs properly or because traders do not have an adequate knowledge of consumer law.

Fife Council's Trading Standards Service is attempting to reduce these problems by launching an "Approved Garage Scheme", to encourage and promote high standards in the local motor trade".

Membership of this Scheme is not obligatory. It should not be inferred that traders who choose not to apply for membership are less reputable than those traders who have obtained membership.

 

 
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